Legal
Cookie Policy
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They allow the site to remember your preferences and collect information about how you use the site. We also use similar technologies such as local storage and session tracking scripts.
2. How We Use Cookies
We only place non-essential cookies after you give explicit consent via our cookie banner. You can withdraw consent at any time by clearing your browser's cookies and local storage, or by contacting us.
3. Cookies We Use
| Cookie / Service | Type | Purpose | Duration |
|---|---|---|---|
| soroc-theme | Functional | Remembers your light/dark mode preference | Persistent (localStorage) |
| soroc-cookies | Functional | Stores your cookie consent choice | Persistent (localStorage) |
| Google Analytics 4 (_ga, _ga_*) | Analytics | Tracks page views, sessions, traffic sources, and user behaviour to help us improve the site | Up to 2 years |
| Microsoft Clarity (_clck, _clsk, CLID, ANONCHK, MR, MUID, SM) | Analytics | Session recordings, heatmaps, and click tracking to understand how users interact with the site | Up to 1 year |
| Tawk.to (TawkWindowName, ss, tawkUUID) | Live Chat | Enables the live chat widget and maintains chat session continuity | Session / up to 6 months |
4. Strictly Necessary Cookies
The soroc-theme and soroc-cookies entries above are stored in your browser's localStorage (not traditional HTTP cookies) and are strictly necessary for the site to function correctly. They do not track you and do not require consent.
5. Analytics Cookies
Google Analytics 4 and Microsoft Clarity are only activated after you accept cookies. These services help us understand how visitors use the site so we can improve its content and performance. IP addresses are anonymized where possible. No data is sold or shared for advertising purposes.
6. Live Chat Cookies
Tawk.to is only activated after you accept cookies. It enables the live chat support widget. Data processed by Tawk.to is governed by Tawk.to's own Privacy Policy.
7. Third-Party Cookies
Google Analytics, Microsoft Clarity, and Tawk.to set their own cookies from their respective domains. We do not control these cookies directly. Please refer to each provider's privacy and cookie policies for full details:
- Google: policies.google.com/privacy
- Microsoft Clarity: privacy.microsoft.com
- Tawk.to: tawk.to/privacy-policy
8. Managing Your Cookie Preferences
You can manage or withdraw your consent at any time by:
- Clearing your browser cookies and site data for soroc-systems.pages.dev
- Using your browser's built-in cookie management settings
- Using browser extensions such as Privacy Badger or uBlock Origin
- Contacting us at hello@soroc.io to request data deletion
Note: disabling all cookies may affect the functionality of the live chat and analytics features, but will not affect your ability to browse the site.
9. Changes to This Policy
We may update this Cookie Policy to reflect changes in the cookies we use or applicable regulations. The "Last updated" date at the top of this page reflects the most recent revision.
10. Contact
SOROC SYSTEMS - FZCO
Dubai Integrated Economic Zones, Dubai, United Arab Emirates
Email: hello@soroc.io